Over the last year, the LEF has been developing a new domain of research that seeks to understand IT’s impact on the management, organization and culture of the firm.  Through this work, we will address important long term questions such as:  What does it really mean to be a networked firm?  How will executive leadership and decision-making change in complex environments once social networking tools and methods become pervasive and mature?  How can firms use technology to encourage more engaged and committed employees?

In this lead-off session, David will discuss the work we have done thus far and present our research findings and observations.  He will also explore the many interconnections between this new research domain and our ongoing work in consumerization, business/IT relationship management, risk management, and the evolution of the enterprise IT function. Particular emphasis will be given to the need to develop new ways of nurturing employee, customer and societal trust.