The economic recession has affected us all, but it was the outcome of the actions of very few people in very few organizations.  By contrast, the more important disruption that is unfolding, in front of our eyes, is the outcome of multiple small changes in the behaviour of very many people primarily enabled by technology.  Like all revolutions, it is a mass movement, even though many of the participants are sublimely unaware of the transformational role they are playing.

The last 20 years of business activity has been a dramatic story of strategic innovation and radically new business  models, as industry after industry was revolutionised by competitive strategies that overturned long-standing assumptions about the formula for success in that industry.

The next 20 years will swing the focus to innovation in the way we manage  and radically new organizational  models, as companies discover that their long standing assumptions about how best to manage talented people and organise collective work are no longer effective. 

In this half-day Management Update, Alan Matcham, Lee Schlenker and Jules Goddard outlined the results of our recent study to explain the potential role of enterprise technologies to rethink management practice. 

See event:  Rethinking Management and Employee Engagement - the Role of Enterprise Technologies (3 November 2009)