Workbook
A Workbook for Managing Business/IT Complexity
26 October 2006
This workbook offers a step-by-step approach for addressing the complexity in your firm, for deciding where complexity is good and where it is bad, and for identifying appropriate change initiatives. It provides and explains a number of tests and models that can be used to assess your current situation. We suggest that you work through the ten basic steps described in this book, answering the questions and completing the exercises given. This will help you to understand your situation and define actions to improve it.
Adobe PDF | (461 KB)