Published Research
- Customer Service Strategies and the Role of IT 31 Jul 09 | Single Topic Report
- Advanced Models for Business/IT Innovation 18 May 09 | Presentation
- The Global Recession - IT's Role, Impact and Future 30 Apr 09 | Position Paper
- Customer Centricity, the Marketing Function, and the Role of IT 30 Sep 08 | Presentation
- Customer Centricity and the Role of IT 29 Sep 08 | Single Topic Report
- Enterprise vs Product IT - The Influence of Industry and the Business Model on IT Positioning and Strategy 26 Mar 08 | Presentation
- Enterprise IT vs. Product IT – Factors Influencing Cooperation and Integration 3 Dec 07 | Single Topic Report
- The Impact of Information Technology – an Industry-Specific Perspective 15 Nov 07 | Presentation
- Drivers of Business IT – Product IT Cooperation 15 Nov 07 | Presentation
- Case Study - Raytheon Space and Airborne Systems 15 Nov 07 | Presentation
- Case Study - WPP 15 Nov 07 | Presentation