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The accelerating pace of digital technology innovation – mobility, social media, cloud, smart products, mass collaboration, business intelligence and so on – is reshaping the dynamics of global business competition, creating tremendous opportunities for Enterprise IT and the IT profession. But too often, IT organizations still spend most of their time maintaining legacy systems and applications. In many firms, the gap between what IT could be doing and what it actually is doing has never been wider.

Forward-thinking CIOs and other business/IT leaders are committed to closing this gap. They seek to sharply reduce their legacy IT burden so that their best people can focus on front-of-the-business support of their firm’s products, services and customer relationships. The goal is a smaller, but more powerful, team of market-oriented business/IT leaders, keen to energize their people and sharpen their firm’s competitive edge.

While this goal is not new, a consensus roadmap has now emerged: 

1) Virtualize the back office by off-loading commodity tasks to traditional and emerging third-party providers.

2) Consumerize the front office by empowering employees with modern self-service tools of choice.

3) Reposition senior staff to work much more closely with the market-facing parts of the firm.

We call this the VCR model.

In this important one-day conference, pioneering CIOs, prominent business strategists and Leading Edge Forum researchers will show how ever-advancing technology and rising business pressures are transforming the skills, competencies and mission of Enterprise IT. Together, we will forecast the next wave of game-changing business innovations, and explore how some of the world’s finest companies are preparing for the technology-driven marketplaces of the future.

This event is open to CIOs and Senior Business Leaders only from large enterprises.

‘The Smart Enterprise’ is the 21st century megatrend that reveals why and how the total digitalization of enterprises will deliver a complete new Smart World with virtually unlimited possibility.  The Smart Enterprise is a non-stop, on-demand, re-design journey of the business models, business processes, technologies, organizational structure, and applied human capital to seamlessly blend existing and new stand-alone silo trends such as, Mass Customization, Open Sourcing, eCommerce, Virtualization, Cloud Computing, Mobility, Networking, Lean Manufacturing, Vehicle Electrification, and the new Distributed Generation into a more profitable, faster growing, plentiful, and more customer driven corporate reality.

The Smart Enterprise delivers successes by committing to pervasive performance management, which helps streamline management processes, creating a smart, agile and aligned organization.  The Smart Enterprise enables the close monitoring of performance, flexible planning and helps in re-establishing trust with stakeholders.  At the same time, The Smart Enterprise drives insight in divestments and investments, and offers techniques that help in rethinking strategies and managing innovation as a competitive advantage.

At CSC’s March Executive Exchange, we will openly discuss what companies are doing now and what they plan to do in the future to leverage The Smart Enterprise. We look forward to sharing our insights and hearing your perspectives on this exciting topic.

The CSC Executive Exchange is designed for – and strictly limited to – senior executives from major organizations to ensure participants gain the most value from true peer networking and are positioned to leverage insights gained during meetings.  The Executive Exchange is for senior executives within two levels of the president or CEO of a major organization with revenues exceeding $1 billion.  Smaller units of major organizations are invited to send CEOs and their direct reports.

Attendance at this event is by invitation only.  For more information, contact Rosalie Scanlon by telephone on +1 201 396 0937 or email.

In this session, we cut through the fog to explore how things are changing and what this means for your organization.  How do you securely collaborate with others in a mobile and open world?  With demonstrations of the latest MOD technology in this space, this event provides an opportunity to discuss with your peers many of the leading edge issues facing organizations today.

The briefing will commence at 1500 and conclude at 1830 with drinks.

In the past we have written about employees who were increasingly double-deep – expert in both the business and key parts of IT.  However, as we look forward, we think the nature of double-deep is changing.  Future double-deep employees are unlikely to become ‘deeper’ through something like learning to program in C#.  They will become deeper by learning to make effective use of platforms such as Salesforce – and these platforms are likely to work with agents, not just drag and drop.  We see possibilities with the launch of capabilities such as Android’s Voice Actions, Apple’s Siri and Cluzee.

These platforms and agents are evolving quickly and taking advantage of new mobile and post-PC technologies.

At the same time, double-deep employees outside IT have access to many options (as the picture of the multi-armed gentleman suggests.)  The job of IT includes making it easy for him to make use of the most appropriate platforms and agents for the job.  To do that, we need to update ourselves on the latest and impending innovations in platforms, agent technology, big data, mobility and post-PC devices.  And we need to learn how to train staff in their best use – to make sure our double-deep employees don’t resort to the hammer to try to solve their problems.

Increasingly, IT organizations are looking to reposition themselves for the future and at the front of the organization, not just delivering back office systems.  Understanding the future of Do-It-Yourself Systems will be vital to that change.

As you will see from our findings from last year’s Study Tour, our tours are a unique opportunity to learn what market leaders are doing and suppliers are planning. 

Places on the tour are limited, and I encourage you to book early.  If you wish to reserve a place or have additional questions, please contact Jane Kingston by email or on telephone on +44 (0)20 7015 6829.