In this web conference, we will discuss the result of our recent research project on the future of the Enterprise IT organization.

The recent economic downturn accelerated a drive to consolidate operational and delivery tasks that was already well under way, even as employees have become both more difficult to manage and more able to 'do’ their own technology.  The range of options now available from IT services and software-as-a-service firms is sufficiently compelling that it often no longer makes sense for IT to ‘produce’ its own solutions.  Instead of manufacturing and driving the cars, IT must learn to direct the traffic while supporting a business organization that is now looking beyond cost reduction, towards innovation and growing the top line. 

Some of the questions we will explore include:

• What are the forces driving Enterprise IT to change?
• What are the emerging organizational and functional models for Enterprise IT?
• How are the best firms managing the increasing role of suppliers and vendors in their operations?
• How, in the most advanced firms, is IT collaborating with the business to drive innovation and the top line?
• As employees insist on a wider range of devices and services, how can IT continue to control risk and manage complexity?
• What skills will IT need to meet the demands of its future role?  How will these be retained?

Who should attend?

This session would be especially appropriate for CIOs and other senior IT and business executives who are concerned with the future of the IT organization.